FAQ

Meridian Centre
1 David S. Howes Way
St. Catharines, Ontario

Animals are prohibited in the arena with the exception of service animals assisting guests with special needs.

Intoxicated patrons will be refused entry

ATMs are located in various locations around the arena.

No bags over 12 inches x 12 inches x 12 inches. Soft-sided bags only. Guests with inadmissible bags will be required to return items to their vehicles prior to admittance.

Bag search and inspection of all items carried into the facility is a condition of entry. Meridian Centre Staff reserves the right to refuse admittance of any item deemed hazardous, inappropriate, offensive or suspicious. Guests with inadmissible items will be required to return items to their vehicles prior to admittance. Patrons leaving items such as large umbrellas for pick-up at the end of the evening do so at their own risk. Confiscated items will not be returned.

In keeping with OHL/NHL facility guidelines, the Meridian Centre is equipped with the more forgiving, and shatter-proof, plexiglass system. The more rigid tempered glass is no longer used for player and spectator safety reasons in all NHL buildings and is gradually being brought into all OHL buildings. While increasing safety, the main drawback of plexiglass is the tendency of the glass to be permanently scarred from puck and stick marks.

The Meridian Centre adheres to an industry Standard Operating Policy that sees the glass cleaned on a weekly basis. This schedule reflects the overall use of the facility, not necessarily a game schedule practices inflict the greatest impact on the number of marks on the glass.

The plexiglass itself is cleaned completely by hand with special cloths and a material specific cleaning solution. It is very labour intensive and literally requires every mark to be polished by hand. Unfortunately, over time you will notice these marks never go away 100% and eventually the plexiglass will have to be replaced. The impact on spectator experience is, unfortunately, an acknowledged trade-off made in favour of increased safety for both players and spectators.

Staff is not responsible for lost or stolen items. Please call 905-684-8400 with a description of the item as well as the date you attended.

Patrons will be required to walk through a metal detector.
Remove: Keys, Cameras, Cell Phones, Sunglasses
Do not remove: Belts, Coins, Wallets, Watches & Jewelry, Shoes, Jackets
**Excluding Niagara IceDogs games

Outside food, drink, or alcohol is prohibited into the facility. Refillable water bottles accepted.

During events, no DSLR cameras, professional lenses, recording devices, or flash photography permitted

No re-entry will be permitted. Meridian Centre is a non-smoking property. Certain game-day events may allow in-out privileges for guests to smoke in a designated areas.

For the safety of all guests, entry to the Meridian Centre includes walk-through metal detectors and may require wanding procedures upon alert from metal detector.

We may request that you voluntarily supply us with personal information, including your e-mail address for purposes such as correspondence. If you choose to give us personal information via the Internet that we or our business partners may need — to correspond with you, that information will not be used for any other purposes other than communicating with you.

Like many other commercial sites, our site may utilize a standard technology called a “cookie” to collect information about how our site is used. Cookies were designed to help a web site recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address.

For more information on Canadas anti-spam laws please review here http://fightspam.gc.ca/eic/site/030.nsf/eng/home

We do not share personal identifying information with any third party without your permission.

At any time while assessing our site(s), any user while online may “opt-out” of further e-mail contact from us (while still allowing access to our site).

The right to download and store or output the materials in our site(s) is granted for the user’s personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without the express written permission of us is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on our site may contact us at by clicking here.

Use of this site signifies your agreement with the following terms of use. If you do not agree with any of these terms of use, please do not use this site. The Company reserves the right, in its sole discretion, to modify these Terms of Use at any time and you agree to be bound by such modifications through your use of the Company’s site.

All materials on this site, including, but not limited to, images, illustrations, audio clips, video clips (the “Materials”) are protected by copyrights which are owned or licensed by the Company. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from our web site or any other web site owned or operated by the Company without the prior written permission of the Company. However, you may download or make one copy of the Materials, and other downloadable items displayed on the site, for personal non-commercial home use only, provided all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of the Company’s copyrights and other proprietary rights. Use of these Materials on any other web site or other networked computer environment is prohibited without prior written permission from the Company.

By using this web site and/or posting Materials, you agree to indemnify the Company, its officers, directors, employees, agents, distributors and affiliates for any and all claims, damages, losses and causes of action arising out of your breach or alleged breach of this agreement.

THE MATERIALS ON THIS SITE ARE TRANSMITTED AND DISTRIBUTED “AS IS” AND APPEAR ON THE SITE WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY MAKES NO WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY MATERIALS ON THE WEB SITE AND DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you.

This agreement shall be governed by and construed in accordance with the laws of the province of Ontario, Canada, as it is applied to agreements entered into and performed within that Province. Any action brought to enforce this agreement or matters related to the site shall be brought in by the Province or Federal Government of Canada. If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. This contains the entire agreement between you and the Company concerning your use of the site, and the agreement shall not be modified, except in writing, signed by both parties.

For more information on Canadas anti-spam laws please review here http://fightspam.gc.ca/eic/site/030.nsf/eng/home